Legal Notice

Royal Candles NZ

Welcome to the Royal Candles NZ website. By accessing or using this website, you agree to the terms outlined in this Legal Notice.

1. Business Information

Royal Candles NZ is a New Zealand-based handmade candle and lifestyle business providing candles, wax products, fragrance products, body products, candle-making kits and mobile candle-making workshops.

All products and services are subject to availability and may be changed, updated or discontinued without notice.

2. Website Information

Royal Candles NZ makes reasonable efforts to ensure that the information, product descriptions, photographs, prices and other content on this website are accurate and up to date.

However, handmade products may have natural variations in colour, texture, finish, fragrance and appearance. These variations are a normal characteristic of handmade products and are not necessarily considered faults.

Product photographs are provided for illustration purposes. Colours and appearance may vary depending on lighting, photography and your device or screen.

3. Product Safety

Candles, fragrance products, wax melts and other products sold by Royal Candles NZ must be used according to the instructions and safety information provided with the product.

Customers are responsible for following all warning labels, care instructions and safety directions.

Never leave a burning candle unattended. Keep candles and heated wax away from children, pets, flammable materials and other sources of heat.

Royal Candles NZ is not responsible for damage or injury resulting from misuse, failure to follow safety instructions, modification of a product or use contrary to the instructions provided.

Nothing in this section limits any rights or remedies that cannot legally be excluded under New Zealand law.

4. Product Information & Claims

We aim to provide accurate information about our products, including ingredients, fragrance descriptions, sizes, burn times and intended use.

Where products are described using terms such as "inspired by", "type" or similar fragrance descriptions, these descriptions are intended to identify the fragrance profile or inspiration and do not indicate an affiliation with or endorsement by another brand.

Customers should read product descriptions, labels and safety information before purchasing or using a product.

5. Pricing & Availability

All prices displayed on the website are in New Zealand dollars unless otherwise stated.

Royal Candles NZ reserves the right to correct pricing, product descriptions or website errors where an incorrect price or information has been displayed accidentally.

We may also change prices, products, promotions and availability at any time.

Where required by New Zealand law, customers will receive the applicable rights and remedies.

6. Intellectual Property

All content on this website, including photographs, logos, branding, product names, descriptions, graphics, designs, written content and other original material, belongs to Royal Candles NZ unless otherwise stated.

You may not copy, reproduce, modify, distribute, sell or use our content, branding, photographs or designs for commercial purposes without prior written permission from Royal Candles NZ.

7. Workshops & Services

Mobile candle-making workshops are subject to their individual booking terms, requirements and cancellation policies.

Customers attending workshops must follow all safety instructions provided by Royal Candles NZ and any requirements communicated before or during the workshop.

Royal Candles NZ reserves the right to refuse participation where a person's behaviour creates a safety risk to themselves, other participants, staff or property.

8. External Links

This website may contain links to third-party websites or services. These links are provided for convenience and information.

Royal Candles NZ does not control or guarantee the content, availability, security or accuracy of third-party websites and is not responsible for their policies or practices.

9. Website Availability

Royal Candles NZ does not guarantee that the website will always be available, uninterrupted or free from errors.

We may temporarily suspend, update or modify the website without notice for maintenance, security, technical issues or other operational reasons.

10. Privacy

Royal Candles NZ respects your privacy. Personal information collected through this website will be handled in accordance with our Privacy Policy and applicable New Zealand privacy law.

Our Privacy Policy explains what personal information we collect, why we collect it, how it may be used or shared, and your rights regarding your personal information.

11. Limitation of Liability

To the maximum extent permitted by New Zealand law, Royal Candles NZ is not responsible for loss or damage arising from misuse of products, failure to follow product instructions, unauthorised modification of products, or use of products for purposes other than those intended.

Nothing in this Legal Notice is intended to exclude, restrict or limit any rights or remedies that cannot legally be excluded or limited under New Zealand law, including rights under the Consumer Guarantees Act 1993 and Fair Trading Act 1986.

12. New Zealand Law

This Legal Notice and the use of this website are governed by the laws of New Zealand.

Any disputes will be dealt with in accordance with applicable New Zealand law.

13. Changes to This Notice

Royal Candles NZ may update this Legal Notice from time to time to reflect changes to our business, website, products or legal requirements.

The latest version will be published on this website.

Contact

If you have any questions regarding this Legal Notice, our products or our services, please contact Royal Candles NZ through the contact details provided on our website.